Shipping & Delivery Policy
Shipping rates
| Address | Shipping fee |
| Auckland ONLY up to 5kg | $8 |
| Rest of North Island up to 5kg | $12 |
| South Island up to 3kg | $15 |
| Rural Delivery up up 3kg | $35 |
Delivery timing & Tracking
Please allow 2 - 3 business days for your order to be picked and packed.
You will receive a notification from us when your order is ready to despatch, this will contain a tracking link to track your order.
Please allow the following timings for your delivery once dispatched-
- North Island – next day
- South Island – 2 days
- Rural - add 1-2 days
Orders are dispatched by courier and can only be delivered to a valid physical address in New Zealand.
Please allow the following timings for your delivery once dispatched-
- North Island – next day
- South Island – 2 days
- Rural - add 1-2 days
Orders are dispatched by courier and can only be delivered to a valid physical address in New Zealand.
🚚 Dispatch Days
Orders are dispatched Monday to Thursday at 12:00pm.
Orders placed after Thursday will be dispatched on the following Monday.
Please note: We have been experiencing occasional delays with New Zealand couriers on Thursday dispatches for next-day delivery. If your order is urgent, we recommend placing it between Monday and Wednesday for the best chance of timely delivery.
Freight: We do not add any extra handling or freight fees. The courier cost is passed directly on to you at checkout.
Please note we are unable to deliver goods to a PO Box address.
Orders received on Saturdays, Sundays and Public Holidays will be processed on the next business day.
No deliveries can be made on weekends and Public Holidays.
Please note we are unable to deliver goods to a PO Box address.
Orders received on Saturdays, Sundays and Public Holidays will be processed on the next business day.
No deliveries can be made on weekends and Public Holidays.
We do not offer international delivery at this moment.
Should you not receive your order within the suggested delivery schedule, please contact our friendly customer care team contact us
Special delivery instructions
Should you have a special delivery instruction, before completing your order please enter the relevant information in “Special Delivery Instructions” found in your order summary before checkout. The delivery instructions will be passed onto our courier partner and driver. Please ensure that you also include your contact details should the courier driver need to contact you.
