Shipping & Delivery Policy
Shipping rates
Up to 5kg
| Address | Shipping fee |
| Auckland ONLY | $6 flat fee |
| Rest of North Island | $12 flat fee |
| South Island | $16 flat fee |
| Rural Delivery | $35 flat fee |
Delivery timing & Tracking
Please allow 2 - 3 business days for your order to be picked and packed.
You will receive a notification from us when your order is ready to despatch, this will contain a tracking link to track your order.
Please allow the following timings for your delivery once dispatched-
- North Island – next day
- South Island – 2 days
- Rural - add 1-2 days
Orders are dispatched by courier and can only be delivered to a valid physical address in New Zealand.
Please note we are unable to deliver goods to a PO Box address.
Orders received on Saturdays, Sundays and Public Holidays will be processed on the next business day.
No deliveries can be made on weekends and Public Holidays.
We do not offer international delivery at this moment.
Should you not receive your order within the suggested delivery schedule, please contact our friendly customer care team contact us
Special delivery instructions
Should you have a special delivery instruction, before completing your order please enter the relevant information in “Special Delivery Instructions” found in your order summary before checkout. The delivery instructions will be passed onto our courier partner and driver. Please ensure that you also include your contact details should the courier driver need to contact you.
